What is the processing time for an order at Arsenio S.R.L.?

All orders are processed within 1 to 2 business days, excluding weekends and holidays. You will receive an email confirmation once your order has been processed.

Does Arsenio S.R.L. ship internationally?

Yes, we deliver to almost every country in the world. Shipping charges and estimated delivery times will be provided at checkout.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number. You can use this number to check the status of your delivery. Please allow 48 hours for the tracking information to become available.

What is the return policy of Arsenio S.R.L.?

We offer a 15-day return policy. Items must be returned in the same condition as received, unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.

How do I initiate a return?

To start a return, contact us at arsen@arsenio.store with your name and order number. We will provide you with a return shipping label and instructions on how and where to send your package.

What should I do if my order is damaged or incorrect?

If you receive a defective, damaged, or incorrect item, please contact us immediately at arsen@arsenio.store. We will work with you to resolve the issue as quickly as possible.

Can I exchange an item?

Yes, the fastest way to exchange an item is to return the original item and make a separate purchase for the new item. Once the return is accepted, you can proceed with the new purchase.

Arsenio Shop

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Brand: Arsenio Shop
Price: 1 EUR
Availability: InStock

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